FAQS
Please see below our Frequently asked Questions
What time do I need to order by for next day delivery?
All orders placed by 10am will be guaranteed to arrive by the very next day, any orders after this point will run the risk of being delayed until the day after arrival.
Do I need a forklift to offload produce?
Yes, All produce we deliver is by the pallet so by any end point of delivery you will be required to offload goods which usually weigh a minimum of 1 ton.
Can I amend an order after the order is placed?
Yes, within a reasonable time limit. We pack fresh to order every day so if you pass your order in the morning and within an hour or 2 on the very same morning that order needs amending we will be able to amend, however after 10am this will not be possible as produce will begin being packed and loaded onto haulers after this time to avoid delays.
What is the minimum I can order?
For market deliveries we can deliver a minimum of 500kg & above, for outside market deliveries we can deliver a minimum of 1000kg & above.
Can I mix produce on the same pallet?
Yes, on most occasions this is fine however as some products arrive from different farms we might need an extra 24 hours to create your order, please contact us for a more accurate answer as this will be subject to the specific order.
Still have a question?
Please contact us by clicking the link below and we'll happily assist.